Online gambling is mostly done for entertainment purposes. However, there are a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gaming shall not be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.

To help our customers stay in control, we encourage them to take breaks from gambling by setting up a Cooling Off option. This option will let you freeze your account for either 24 hours or longer. Any player with an active Cooling Off period is still allowed to login and withdraw available funds. No deposits, betting or gaming can be made during an active Cooling Off period. The Cooling Off period is applied to your account immediately.

You may also set a deposit limit for various numbers of days. Once the limit is reached, it will be impossible to make any new deposits until the limit resets. Once the deposit limit is activated, the selected limit will be applied immediately.

You also have an ability to set a Time Limits in addition to other limits offered at Betmaster. It allows you to be in control of the time spent on gambling and offers a possibility to activate Daily, Weekly and Monthly Limits.

You may also contact our Support Team at Live chat and inform us about your decision to stop gambling at the website for a certain period of time or permanently. We will take all measures to block your access to your user account and make sure that you receive no promotional materials. You can contact us at any time of day or night and one of our specialists will guide you through the process. Please kindly note that it may take up to 48 hours to fulfill your self-exclusion requests.

We suggest taking the following self-assessment test to understand your gaming behavior and identify any potential concerns. It's anonymous, but feel free to reach out if you'd like to discuss your results further.

You may contact any of the following organizations for consultation and support if you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines: